As the hotel and foodservice industries continue to feel the effects of staff shortages, a new survey finds most high school students are eager to get straight into work and over two thirds are looking at hospitality. The research found 83.80 per cent of school leavers are not going to have a “gap” year, due […]
Live music mecca the Oxford Art Factory has completed a 12-month trial in association with Deakin University, producing major improvements in patron behaviour and both patron and staff experience. Actively looking to improve overall customer experience, in an area of Sydney that has seen a distinct downturn in patronage in recent years, the Oxford Art
DEAKIN NOTES BIG INCIDENT REDUCTIONS AT OXFORD AF Read More »
National training provider Skills Certified Australia produced this comical but anecdotal video for social media forewarning what could happen if tradesmen ran a pub.
Merivale is launching an innovative apprenticeship program for chefs, in direct response to the ongoing industry shortage and changes to the 457 visa laws. The Merivale Apprenticeship School is a first-of-its-kind chef training programme, led by celebrated Australian chef Peter Doyle, who since hanging up his apron at est. has spent the last six months
Deakin University has overseen an official trial of specialised training to reduce patron incidents at Sydney institution the Oxford Art Factory, with dramatic results. Live music mecca the Oxford Art Factory (OAF) agreed to officially trial the Special Alcohol Service Hospitality (SASH) course, with progress and results monitored by professor Peter Miller and doctor Nic Droste of Melbourne’s Deakin University. Through
GTD Hospitality has announced its new generation in relevant staff training, Spoonfed, providing cost-effective visual education for pub staff for venues to use as required. The Spoonfed product continues the work of GTD’s hospitalityTV system, now using a new cloud-based solution on a tablet, developed in 2017. The upgraded system includes customer-facing promotion of food
SPOONFED OFFERING EFFECTIVE STAFF TRAINING IN PUBS Read More »
The Progressive Hospitality Network of the AHA Victoria reports big success from its inaugural study tour to Chicago, meeting and experiencing some of the latest and greatest of the USA. The five-day trip by the Progressive Hospitality Network (PHN) this month centred around the 99th year of the massive National Restaurant Association Show that took
PROGRESSIVE HOSPITALITY NETWORK TOURS MASSIVE US HOSPITALITY SHOW Read More »
Hospitality training specialist Allara Learning has teamed with the Rabbitohs to launch the Strive for Success program, helping NSW Aboriginal and Torres Strait Islanders gain employment in pubs. Allara Learning delivers tailored training solutions and nationally-recognised qualifications to hospitality businesses and staff across Australia. The South Sydney Rabbitohs’ not-for-profit institution Souths Cares supports disadvantaged and
SOUTHS RABBITOHS JOIN ALLARA FOR HOSPITALITY TRAINING PROGRAM Read More »
In celebration of the start of the summer silly season, Three Cheers has issued the SAS Challenge, in the name of better patron experience and venue profits. Career liquor industry trainer Sam Coffey operates Three Cheers, offering the Special Alcohol Service¹ training course, which enjoys a strong reputation for improving the way patrons are managed
Distinguishing between merry and intoxicated, in hospitality. Sam Coffey In short, a person is intoxicated if: their speech, balance, behaviour or coordination is noticeably affected by the consumption of liquor. ‘Noticeably’ is the key word here, as therein lies the rub. Noticeably basically means that it’s obvious, which can require an experienced eye to discern*. On
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