Pub Relations Archives

HOSPITALITY’S HIDDEN PROFIT LEVER

Posted on April 29th, 2026 by Clyde Mooney

In hospitality, customer service is often discussed in terms of friendliness or brand reputation. But recent research from Youi highlights something more commercially powerful: service quality directly shapes how much guests are willing to spend, how long they stay loyal,

NEW OWNER REVIVES GIPPSLAND PUB AFTER TROUBLED PAST

Posted on April 22nd, 2026 by Jane Louise

A Gippsland country pub has been working tirelessly for over a year to regain its reputation following disciplinary action by the Victorian Liquor Commission (VLC) after Victoria Police had identified thirty-five incidents under the previous ownership. New owner of Hotel

QUEENSLAND PUB DENIES ‘INFESTATION’ ALLEGATIONS AFTER VIRAL VIDEO

Posted on April 17th, 2026 by Jane Louise

Earlier this month a social media post gained traction when it claimed a Queensland hotel was “infested with cockroaches”. A video showed a live cockroach inside a sugar container, with claims that the insects had made their home under a

TASSY PUB LINKS BEER TO THE BOWSER

Posted on April 15th, 2026 by Jane Louise

Queenstown’s Empire Hotel, on the west coast of Tasmania, has found a creative way of encouraging locals and tourists alike in for a pint. Last week the pub began subtracting the daily per-litre price of diesel from the price of

VENUES PUSH BACK AGAINST LAX PARENTING

Posted on April 8th, 2026 by Jane Louise

While laws vary across Australia, the rules regarding minors in licensed premises are strict. Both the licensed venue and the supervising adult have responsibilities to ensure the safety and well-being of minors. The venue must strictly prevent minors from being

RBA SURCHARGE BAN: BAD FOR BUSINESS AND CONSUMERS

Posted on April 1st, 2026 by Clyde Mooney

Australia’s Reserve Bank has ruled on the future of surcharges, deciding to end the practise on card payments from 1 October, in what is described as a “political fix” for the problems facing businesses. For years consumers opting to

GOVERNMENT AND POLICE BACK VIBRANT HOSPITALITY SECTOR

Posted on March 30th, 2026 by Jane Louise

The NSW Government and police have been working together with hospitality venues to ensure excellent outcomes for patrons enjoying the state’s hospitality and entertainment offerings. The Minns Labor Government’s outdoor dining reforms have so far assisted 580 businesses across the

ST PATRICK’S DAY POWER CUT SPARKS PUB FURY

Posted on March 9th, 2026 by Jane Louise

A Sydney pub came close to closing on its busiest night of the year after Ausgrid advised power would be cut for a planned network upgrade at 9pm on the night of St Patrick’s Day celebrations. Newtown’s Sydney Park Hotel