WINTER EXPERIENCES BOOST PUB APPEAL

As hospitality venues continue to compete for guest attention, creating reasons for customers to stay longer and return more often has become just as important as the food and beverage offering itself. Rather than relying solely on traditional pub trade,

PUB DOGS IN THE DOGHOUSE AFTER COUNCIL VISIT

Patrons enjoying a quiet drink at a Fitzroy pub last week were left surprised when City of Yarra officers wearing body cameras entered the venue to investigate a complaint. Their concern was not noise, violence or liquor licensing, but the

SHELLHARBOUR PUBS BAND TOGETHER ON BARRING PATRONS

The Shellharbour Liquor Accord has announced a new multi‑venue barring policy – ‘Barred from One, Barred from All’ – to improve the patron experience and safety at member venues. Under the new policy a patron barred for serious or repeated

THE PUB PROFIT PROBLEM

Australian pubs may still be packed on weekends and central to community life, but new research suggests the economics of running a successful venue are becoming increasingly difficult. Data released by Zeller has revealed that while pubs and bars are

ARE YOU BEING INFLUENCED?

Content creators on social media, aka ‘influencers’, can generate awareness and footfall for venues, but authenticity is essential and operators need to be wary of activity in gaming rooms. Many pubs and clubs seek cost-effective ways to attract new customers

HOW PUBS ARE RETHINKING BOOSTING TRADE

While Fridays and Saturdays generate the lion’s share of revenue for most pubs, for many venues those two nights alone no longer cover the rising cost of doing business. To stay viable, operators need the rest of the week to

HISTORIC PORT ADELAIDE PUB CLOSES FOR WINTER

A well-known historic pub in Port Adelaide has shut for the winter, with its owners saying the current economic climate has made it too difficult to keep operating. Adam Vonthethoff, co-owner of Port and Vine, said the decision came after

HOSPITALITY’S HIDDEN PROFIT LEVER

In hospitality, customer service is often discussed in terms of friendliness or brand reputation. But recent research from Youi highlights something more commercially powerful: service quality directly shapes how much guests are willing to spend, how long they stay loyal,

NEW OWNER REVIVES GIPPSLAND PUB AFTER TROUBLED PAST

A Gippsland country pub has been working tirelessly for over a year to regain its reputation following disciplinary action by the Victorian Liquor Commission (VLC) after Victoria Police had identified thirty-five incidents under the previous ownership. New owner of Hotel