RICHARDS ON PARK FINED OVER GAMING BREACHES

The licensee of the Webster family’s divested Richards on the Park Hotel in Canley Vale has been handed the ‘maximum financial penalty’ for operating EGMs during the mandatory shutdown. Liquor & Gaming NSW conducted an investigation of the Hotel, finding

NEW GEN Z DAWN AT FRIDAYS

Signature’s American-style Melbourne party venue (TGI) Fridays has again ushered in a new look, aiming to attract teetotaler Gen Z customers. The US institution TGI Fridays launched in Australia in 1995, in South Yarra. Imperium Group took over operations in

HOW CANDIDATE EXPERIENCE IMPACTS TALENT ATTRACTION

Recruitment is no longer solely about filling vacant positions, but is a strategic function that shapes an employer’s brand, workforce quality and long-term business success. A candidate’s experience spans everything from the initial job ad to the onboarding process. This

WHY YOUNGER MEN ARE DITCHING THE PUB FOR ONLINE

Research into the preferences of Gen Y and Gen Z Australian men has found more now tending to socialise or gamble online rather than with mates at the pub. The results suggest traditional nights out are being forsaken in favour

REILLY GROUP FOSTERING A FRIEND IN GLEBE

Ray Reilly’s growing partnership operation has brought the mateship back to the Friend in Hand, by focusing on the appeal for locals and on old-fashioned hospitality. The Friend In Hand (FIH) is one of Glebe’s oldest pubs, established 1857. For

THE HOSPITALITY ADVANTAGE OF A 1300 NUMBER

If you want your business or organisation to stand out amidst a competitive Australian market, then one way you can do that is by investing in a local inbound number. While it’s not a surefire way to funnel new leads

ALH’S IRISH FINNEGANS MAJOR REBRAND INTO THE CONDO

After almost thirty years, Australian Leisure & Hospitality’s (ALH) Irish Finnegans in Townsville has received a multi-million-dollar renovation, including a name change and updated identity. The pub, built in 1998, is now known as The Condo Hotel, to broaden its

VIBRANCY CONCERNS HIT GALLAGHER’S HUNTER’S HILL

The disconnect between the state government’s ‘Vibrancy’ initiatives and other stakeholders has reared again, as Patrick Gallagher joins the trove of publicans pushing for expanded trading. Gallagher Hotels purchased Art Deco classic the Hunters Hill Hotel (HHH), the only pub

STATE OF INDUSTRY REPORT: WHAT PATRONS AND INDUSTRY WANT

The inaugural State of the Industry Report (SIR) has been unveiled by the Australian Hotels Association (Vic), citing extensive research on what consumers want from pubs and society. The SIR outlines the social and economic contribution of pubs and hotels

VENUES FAILING LOW-VISION ATTENDEES

Vision Australia reports that many people with low vision often receive poor treatment from venue staff and security, with focus group data showing attendees often leave events early – if they attend at all. While those in the focus group