Training

WSET HEADS INTO BEER

Posted on October 24th, 2023 by Clyde Mooney
The world’s largest provider of drinks education, WSET Global, is launching two new qualifications – in beer. WSET (Wine & Spirit Education Trust), associated with education on wine, spirits and more recently sake, is providing the Level 1 and Level

FREE HOSPITALITY DIPLOMA COURSES THROUGH TAFE AND UNI

Posted on February 22nd, 2023 by Jane Louise
Further to our recent article on hospitality training and the partnership between TAFE NSW and the University of Newcastle, TAFE is going further to address the critical labour shortages within the hospitality, events and tourism sectors. Similar to its long-standing

HOSPITALITY TRAINING FAST-TRACKED FOR THE FUTURE

Posted on February 8th, 2023 by Clyde Mooney
The University of Newcastle is set to address the skills gap across the hospitality and tourism industries this month by partnering with industry and vocational education institutions to provide a unique training opportunity. Across Australia, unfulfilled positions across hospitality, tourism

FREE HOSPITALITY-CENTRIC SHORT COURSES TO MEET DEMANDS

Posted on November 14th, 2022 by Clyde Mooney
In further response to the demands of industry, TAFE NSW is offering more courses at no charge, to meet skills challenges for employees in 2022. TAFE NSW is the largest training provider in the world, counting over 17k staff, nearly

SPECIALISTS DRIVING NEW TRAINING SOLUTIONS FOR HOSPITALITY

Posted on October 31st, 2022 by Clyde Mooney
TAFE NSW is stepping up its already massive game, tasking specialists in hospitality and other sectors to tailor purpose-driven solutions to training in dynamic industries. TAFE NSW is not just the largest training provider in Australia, but across the world,

FREE TRAINING EXTENDED IN QUEST FOR HOSPO STAFF

Posted on June 27th, 2022 by Clyde Mooney
Continuing the bid to address staff shortages in hospitality, the NSW Government has extended its support by pledging more free refresher courses for anyone, continuing into next year. In light of major staff shortages many initiatives are being undertaken by

FREE HOSPITALITY TRAINING FOR NEW WORKERS

Posted on June 10th, 2022 by Clyde Mooney
The NSW government has announced free training on in-demand skills, aiming to get more workers ready for a “bumper winter” tourism and hospitality season. The NSW Government’s Winter Skills program is delivering more than 1,500 fee-free training courses, preparing people

FREE RSA COURSES TO HELP SKILLS SHORTAGE

Posted on February 16th, 2022 by Clyde Mooney
The New South Wales government is offering 5,000 free Responsible Service of Alcohol (RSA) courses, in recognition of the demand for labour in the hospitality industry. An announcement by Service NSW notes that there are “currently lots of jobs available

TAMING THE PROBLEM PATRON: THE CUSTOMER WHISPERER

Posted on November 15th, 2021 by Clyde Mooney
Hospitality businesses around Australia and around the world are reporting challenges dealing with pandemic-fatigued customers, and staff need to know what to do with them. The environment of customer service has changed for a lot of workers since hospitality and

TRAINING ‘RAISING THE BAR’ TO ATTRACT HOSPITALITY STAFF

Posted on October 20th, 2021 by Clyde Mooney
Tackling aspects of Australia’s hospitality staff shortage, new initiatives from Diageo and Barcats bring some hope for beleaguered employers. In 2020, Diageo Australia pledged $11.5 million to the Down Under instalment of its ‘Raising the Bar’ initiative to support venues,