Training

FREE HOSPITALITY DIPLOMA COURSES THROUGH TAFE AND UNI

Further to our recent article on hospitality training and the partnership between TAFE NSW and the University of Newcastle, TAFE is going further to address the critical labour shortages within the hospitality, events and tourism sectors. Similar to its long-standing partnership with the University of Wollongong, TAFE NSW Hamilton is offering fee-free Advanced Diploma courses […]

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HOSPITALITY TRAINING FAST-TRACKED FOR THE FUTURE

The University of Newcastle is set to address the skills gap across the hospitality and tourism industries this month by partnering with industry and vocational education institutions to provide a unique training opportunity. Across Australia, unfulfilled positions across hospitality, tourism and events currently stand at 423,500, and with these industries currently experiencing growth this opportunity

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SPECIALISTS DRIVING NEW TRAINING SOLUTIONS FOR HOSPITALITY

TAFE NSW is stepping up its already massive game, tasking specialists in hospitality and other sectors to tailor purpose-driven solutions to training in dynamic industries. TAFE NSW is not just the largest training provider in Australia, but across the world, employing more than 17k staff to manage nearly 500k annual enrolments, taking place at 140+

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FREE TRAINING EXTENDED IN QUEST FOR HOSPO STAFF

Continuing the bid to address staff shortages in hospitality, the NSW Government has extended its support by pledging more free refresher courses for anyone, continuing into next year. In light of major staff shortages many initiatives are being undertaken by government and industry to encourage workers into and back into the sector. Many skilled hospitality

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FREE HOSPITALITY TRAINING FOR NEW WORKERS

The NSW government has announced free training on in-demand skills, aiming to get more workers ready for a “bumper winter” tourism and hospitality season. The NSW Government’s Winter Skills program is delivering more than 1,500 fee-free training courses, preparing people to work hospitality roles including bartenders, waitstaff and the ski industry, to help businesses meet

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TAMING THE PROBLEM PATRON: THE CUSTOMER WHISPERER

Hospitality businesses around Australia and around the world are reporting challenges dealing with pandemic-fatigued customers, and staff need to know what to do with them. The environment of customer service has changed for a lot of workers since hospitality and retail reopened. Many employees have been confronted with customers losing patience in stores and venues,

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TRAINING ‘RAISING THE BAR’ TO ATTRACT HOSPITALITY STAFF

Tackling aspects of Australia’s hospitality staff shortage, new initiatives from Diageo and Barcats bring some hope for beleaguered employers. In 2020, Diageo Australia pledged $11.5 million to the Down Under instalment of its ‘Raising the Bar’ initiative to support venues, with its iconic Aussie brand Bundaberg Rum as ambassador. Furthering the program, Diageo has now

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MERIVALE FAST-TRACKING CHEF APPRENTICESHIPS

Industry trailblazer Merivale has announced the return of its innovative Chef Apprenticeship School to address the critical skills shortage in commercial kitchens, led by celebrated chef Peter Doyle. The programme – designed to inspire, guide and mentor the next generation of chefs – balances theory, practice and hands-on experience, including invaluable one-on-one attention from Doyle,

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