In further response to the demands of industry, TAFE NSW is offering more courses at no charge, to meet skills challenges for employees in 2022. TAFE NSW is the largest training provider in the world, counting over 17k staff, nearly 500k annual enrolments, and 140+ teaching and hospitality training venues throughout the state. With a […]
FREE HOSPITALITY-CENTRIC SHORT COURSES TO MEET DEMANDS Read More »
TAFE NSW is stepping up its already massive game, tasking specialists in hospitality and other sectors to tailor purpose-driven solutions to training in dynamic industries. TAFE NSW is not just the largest training provider in Australia, but across the world, employing more than 17k staff to manage nearly 500k annual enrolments, taking place at 140+
SPECIALISTS DRIVING NEW TRAINING SOLUTIONS FOR HOSPITALITY Read More »
Continuing the bid to address staff shortages in hospitality, the NSW Government has extended its support by pledging more free refresher courses for anyone, continuing into next year. In light of major staff shortages many initiatives are being undertaken by government and industry to encourage workers into and back into the sector. Many skilled hospitality
The NSW government has announced free training on in-demand skills, aiming to get more workers ready for a “bumper winter” tourism and hospitality season. The NSW Government’s Winter Skills program is delivering more than 1,500 fee-free training courses, preparing people to work hospitality roles including bartenders, waitstaff and the ski industry, to help businesses meet
The New South Wales government is offering 5,000 free Responsible Service of Alcohol (RSA) courses, in recognition of the demand for labour in the hospitality industry. An announcement by Service NSW notes that there are “currently lots of jobs available in hospitality” and that most of these jobs require current RSA competency. Attaining an RSA
Hospitality businesses around Australia and around the world are reporting challenges dealing with pandemic-fatigued customers, and staff need to know what to do with them. The environment of customer service has changed for a lot of workers since hospitality and retail reopened. Many employees have been confronted with customers losing patience in stores and venues,
TAMING THE PROBLEM PATRON: THE CUSTOMER WHISPERER Read More »
Tackling aspects of Australia’s hospitality staff shortage, new initiatives from Diageo and Barcats bring some hope for beleaguered employers. In 2020, Diageo Australia pledged $11.5 million to the Down Under instalment of its ‘Raising the Bar’ initiative to support venues, with its iconic Aussie brand Bundaberg Rum as ambassador. Furthering the program, Diageo has now
TRAINING ‘RAISING THE BAR’ TO ATTRACT HOSPITALITY STAFF Read More »
Industry trailblazer Merivale has announced the return of its innovative Chef Apprenticeship School to address the critical skills shortage in commercial kitchens, led by celebrated chef Peter Doyle. The programme – designed to inspire, guide and mentor the next generation of chefs – balances theory, practice and hands-on experience, including invaluable one-on-one attention from Doyle,
As the hotel and foodservice industries continue to feel the effects of staff shortages, a new survey finds most high school students are eager to get straight into work and over two thirds are looking at hospitality. The research found 83.80 per cent of school leavers are not going to have a “gap” year, due
Live music mecca the Oxford Art Factory has completed a 12-month trial in association with Deakin University, producing major improvements in patron behaviour and both patron and staff experience. Actively looking to improve overall customer experience, in an area of Sydney that has seen a distinct downturn in patronage in recent years, the Oxford Art
DEAKIN NOTES BIG INCIDENT REDUCTIONS AT OXFORD AF Read More »
A product of The Information Collective
ACN. 603 201 109
ABN. 21 603 201 109
