GTD Hospitality has announced its new generation in relevant staff training, Spoonfed, providing cost-effective visual education for pub staff for venues to use as required. The Spoonfed product continues the work of GTD’s hospitalityTV system, now using a new cloud-based solution on a tablet, developed in 2017. The upgraded system includes customer-facing promotion of food […]
SPOONFED OFFERING EFFECTIVE STAFF TRAINING IN PUBS Read More »
The Progressive Hospitality Network of the AHA Victoria reports big success from its inaugural study tour to Chicago, meeting and experiencing some of the latest and greatest of the USA. The five-day trip by the Progressive Hospitality Network (PHN) this month centred around the 99th year of the massive National Restaurant Association Show that took
PROGRESSIVE HOSPITALITY NETWORK TOURS MASSIVE US HOSPITALITY SHOW Read More »
The Fair Work Commission has delivered its mandated annual review of national minimum and award wages, which govern pay for nearly 23 per cent of all employees. Under the Fair Work Act 2009, the FWC is required to appoint an expert panel to conduct a review each financial year. The report released today on 2017-18
A recent Federal Circuit Court decision awarding a casual employee 15 years’ annual leave plus severance serves as a warning to employers engaging casual and part-time workers. A dismissed worker took action against a small construction company after being let go in 2015 from his job as a crushing plant operator. The company understood it
CASUAL AWARDED 15 YEARS’ ANNUAL LEAVE IN COURT DECISION Read More »
Hospitality training specialist Allara Learning has teamed with the Rabbitohs to launch the Strive for Success program, helping NSW Aboriginal and Torres Strait Islanders gain employment in pubs. Allara Learning delivers tailored training solutions and nationally-recognised qualifications to hospitality businesses and staff across Australia. The South Sydney Rabbitohs’ not-for-profit institution Souths Cares supports disadvantaged and
SOUTHS RABBITOHS JOIN ALLARA FOR HOSPITALITY TRAINING PROGRAM Read More »
After a record year of acquisitions, bar king Justin Hemmes is throwing a record-breaking bash for around 3,000 employees, and closing the Merivale empire for a day to do it. Hemmes had a big 2017, the second half ushering around $100 million of new sites to the portfolio, with the Collaroy in August, Vic on
MERIVALE TO THROW MILLION-DOLLAR POST-XMAS STAFF PARTY Read More »
An employee of the renowned Royal Mail Hotel has died after being stung by multiple bees in the pub’s produce garden. While Australia has the dubious international reputation of crawling with venomous critters, including the world’s most dangerous snake(s) and spider, and the deadliest creature of them all, the box jellyfish, death by any of
In celebration of the start of the summer silly season, Three Cheers has issued the SAS Challenge, in the name of better patron experience and venue profits. Career liquor industry trainer Sam Coffey operates Three Cheers, offering the Special Alcohol Service¹ training course, which enjoys a strong reputation for improving the way patrons are managed
UPDATE: The Federal Court has upheld the decision of the Fair Work Commission in regard to the recent changes to penalty rates, and rejected union appeals. The Fair Work Commission (FWC) announcement in February determined changes to be introduced over three years, bringing modest reductions in loading rates for full-time, part-time and casual employees, on
Distinguishing between merry and intoxicated, in hospitality. Sam Coffey In short, a person is intoxicated if: their speech, balance, behaviour or coordination is noticeably affected by the consumption of liquor. ‘Noticeably’ is the key word here, as therein lies the rub. Noticeably basically means that it’s obvious, which can require an experienced eye to discern*. On
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