Staffing

CULTURAL AND SOCIAL SENSITIVITY IN HOSPITALITY

Posted on November 24th, 2023 by Jane Louise
Hospitality is not just about providing comfortable accommodations and delicious meals; it's about creating welcoming and inclusive experiences for people from all walks of life. In today's diverse and interconnected world, cultural and social sensitivity in the hospitality industry is

WSET HEADS INTO BEER

Posted on October 24th, 2023 by Clyde Mooney
The world’s largest provider of drinks education, WSET Global, is launching two new qualifications – in beer. WSET (Wine & Spirit Education Trust), associated with education on wine, spirits and more recently sake, is providing the Level 1 and Level

GOVT GUIDE TO GETTING WORKERS FOR SUMMER

Posted on October 9th, 2023 by Jane Louise
Hiring staff to cover peak periods such as the upcoming summer season can be a daunting task, but there is help available. Follow this process to manage the hiring process more easily. Getting a bird’s eye view As there are

THE TIPS ARE GETTING BIGGER

Posted on October 6th, 2023 by Clyde Mooney
Latest research finds Australians have upped their commitment to supporting local businesses and workers, with gratuities increasing despite the ongoing economic pressures. The rising cost of living has not dulled consumer confidence in hospitality, as the latest Tipping Trends Report

HOSPITALITY TO EMBRACE DIVERSITY AND INCLUSION

Posted on July 12th, 2023 by Clyde Mooney
Societal norms and the labour market are evolving rapidly, and it’s more important than ever for hospitality businesses – on the public coalface – to embrace diversity and inclusivity. The terms Diversity and Inclusion (D&I) are really two different concepts

PUBS TIGHTEN BELTS AS WAGE HIKES KICK IN

Posted on July 5th, 2023 by Clyde Mooney
A decision by the Fair Work Commission (FWC) came into effect this month increasing the pay for minimum wage and award staff, putting further strain on the hospitality industry.  From 1 July the rate for minimum wage workers increased by

MIGRATION REVIEW TO GET THE JOB DONE

Posted on May 1st, 2023 by Clyde Mooney
The Albanese government’s assessment and reform of Australia’s migration system is heralded to strip red tap and greatly reduce delays to skilled workers being granted permanent residency. Late last week at the National Press Club, home affairs minister Clare O’Neil

HOSPITALITY CANDIDATE CRISIS CONTINUES

Posted on April 17th, 2023 by Jane Louise
The fight for suitable employees in hospitality shows little signs of slowing, according to a recent industry survey commissioned by the Frontline network. The survey revealed that, while the majority of workers have considered leaving their position in the last

FREE HOSPITALITY DIPLOMA COURSES THROUGH TAFE AND UNI

Posted on February 22nd, 2023 by Jane Louise
Further to our recent article on hospitality training and the partnership between TAFE NSW and the University of Newcastle, TAFE is going further to address the critical labour shortages within the hospitality, events and tourism sectors. Similar to its long-standing