TRENDS IN FOODSERVICE BOOKINGS

Research on global trends in dining bookings has found fresh insights, including that customers utilising social media and websites has more than doubled in the past two years.  The analysis by ResDiary offers opportunity for venues to cater strategies to

STONEGATE ROLLS OUT SURGE PRICING

Britain’s largest pub group has announced the introduction of controversial ‘surge’ pricing on drinks at its busiest venues, with inflation-tainted patrons not happy. Stonegate Group keeps 4,500 venues, including chains Yates’s and the Slug & Lettuce. In the six months

NSW GOVT PLANS TO CRACK DOWN ON INDUSTRY COMMUNIQUE

The NSW government has criticised and plans to investigate the practise of venues getting a ‘heads up’ on pending random inspections, furthering the anti-gaming debate as Australians baulk at the cashless economy.  Documents by the NSW regulator, Liquor and Gaming,

BRUNSWICK’S ARMS WRESTLES BOGANS WITH ICE

The Cornish Arms has hit the headlines after a disparaging critique of a customer made it onto the receipt, which was then shared on social media. On 22 July a group attended the Hotel in Brunswick, ordering a selection of

DATA TIPS BIG BUSINESS FOR DEBUT KING’S LONG WEEKEND

Tech-based booking system ResDiary has analysed customer trends across key public holidays to help hospitality businesses balance costs for the upcoming inaugural King’s Birthday. Public holidays can be a mixed blessing for hospitality, with the potential for an influx of

BLUES SCORE IN TEDESCO’S CAMDEN

Lion and Tooheys have today unveiled another weapon in the pending State of Origin series, opening the Tedesco Inn in Camden, in tribute to the collective teamwork underpinning the success of the Blues. In celebration of the upcoming 2023 State

OXFORD HOTEL QUELLS SURCHARGE ‘SCANDAL’

Universal Hotels has skilfully negotiated a PR minefield, after an error in pricing prompted an angry social media post to go viral and a flood of negative reviews. The Oxford Hotel is an icon of Sydney’s colourful Oxford Street, and

QUEENS WHARF HOTEL WINS OVER NOISE COMPLAINTS

Newcastle’s Queens Wharf Hotel has won a battle with noisy locals over its live music, with a ruling by Liquor & Gaming dismissing the complaint. Stretching out over the water at Wharf Rd, the Hotel has been in operation since

CAMDEN VALLEY INN’S NEW MENU – FED ON FEEDBACK

The landmark Camden Valley Inn has unveiled a new menu that was completely curated by customer feedback. The chef and marketing departments sent out a survey to members of the beloved south-western Sydney pub, aiming to understand the changing needs

WHAT BUDGET 2023 MEANS FOR PUBS

The Albanese government and Treasurer Jim Chalmers have handed down the Budget for 2023, bringing economic prudence in the wake of the pandemic, and positives for employment and hospitality. The government expects economic growth to slow from 3.25 per cent