WHY HOSPITALITY SHOULD CARE ABOUT ARTIFICIAL INTELLIGENCE

Our previous story on artificial intelligence’s role in hospitality looked at the benefits and challenges of using AI, including training, ethics and standards. This article focuses on the importance of governance and strategies, policies and regulations and how these will

SHOULD HOSPITALITY CARE ABOUT ARTIFICIAL INTELLIGENCE

The World Travel and Tourism Council (WTTC) recently published research on artificial intelligence and possible considerations for the hospitality industry. Artificial Intelligence (AI) is the process where computer programs learn, reason, and apply logic to tackle problems. AI is instrumental

POSITIVE RESULTS FOR Q2

An industry report for Q2 of FY24 shows positive signs for pubs, with growth in the right departments and stability in the right places. Hospitality services provider Quantaco issued its review of the second financial quarter, spanning October to December

PUBS ARE HOT TARGETS FOR CYBER CRIME

Cyber crime is a growing concern around the world, with malicious cyber activity a genuine risk to Australian businesses. By global standards, Australia is a wealthy country, making it a target for hackers. Australia is consistently ranked in the top

LOVE TILLY GROUP BREAKS UP WITH PUBLIC

Turbulence continues for Jon Adgemis’ Public Hospitality group, with the Love Tilly Group calling no joy on their foodservice partnership. In April this year Fabbrica Pasta Bar opened within Public’s Exchange Hotel in Balmain, and has quickly gained acclaim and

INDUSTRY INSIGHTS REPORT FY23

Quantaco has released its Industry Insights report for FY23, offering analysis and key metrics for the industry across sales, gaming, and wages. Comparing benchmarks of FY22 with FY23, the report offers an overview of key hospitality trends, including a review

HOW TO DETECT COUNTERFEIT BANKNOTES

Increased detection of fraudulent money has prompted government to issue a warning to venues handling cash, to protect against financial losses and minimise criminal influence. Counterfeit notes are a serious issue where use of banknotes is prevalent, particularly for hotels

LAUNDYS GROW INTO NEW H.O.

Paving the way for its contemporaneous and future expansion, Laundy Hotels has acquired the former Aristocrat building at Lane Cove, as the group’s new head office. The family-run Laundy operation has been eyeing diversification opportunities in recent years, and had

HPI ANNOUNCES H1 RESULTS

Hotel Property Investments (ASX:HPI) has released its financial results for the six months ending 31 December 2022, seeing the impacts of rising interest rates. HPI lodged its H1 FY23 interim report, declaring a statutory loss of $7.9 million, and final

ENDEAVOUR POST STRONG H1 FIGURES AS PUBS REBOUND

Australia’s largest pub operator, Endeavour Group, has released strong results for the first half of FY2023 as its ALH hotels rebound. H1 of FY23 for the ASX-listed Endeavour (ASX:EDG) saw increased sales of $6.5 billion, up 2.5 per cent on