In General Business by Clyde Mooney

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Employee Matters is a service company providing as-required access to employment experts and a suite of HR-related services for small and medium businesses.

Staff recruitment, management and turnover continues to be a challenge within hospitality around the country, and Fair Work Australia is currently conducting spot check investigations in pubs, bars and restaurants. Employee Matters (EM) has identified a need for its services, finding clients in the hotel sector.

The company was founded in 2011 by Natasha and Mark Hawker, identifying a resource gap for HR expertise in smaller businesses. It provides staff-related services from house-keeping matters to complex restructure with redundancy and risk assessments, and recruitment for a fraction of typical agency costs.  

Bringing extensive experience with SMEs and corporate, EM cites its goal is to help “maximise productivity and ultimately profitability through your employees”. A recent article published by EM discusses the challenges of the changes to 457-visa laws.

“Your employees should be your greatest strength, but they can be your greatest risk,” says Natasha Hawker.

Employee Matters has produced a collection of short educational videos, covering topics pertaining to pubs such as reference checks, sexual harassment, and what to do if you suspect an employee is affected by drugs or alcohol.