Training

RESPECT IN HOSPITALITY: NSW RAISES THE BAR FOR INDUSTRY STANDARDS

This month a new venture between hospitality organisations and business peak industry bodies in New South Wales has unveiled a new website, RespectInHospitality. The free site provides valuable resources along with training and templates for use by hospitality businesses so they can improve their systems and processes as well as keep on top of their […]

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NSW BOOSTS RSA TRAINING TO ADDRESS HARASSMENT

After the recent successful update to Liquor & Gaming NSW’s Responsible Service of Alcohol (RSA) training handbook, the NSW Government is now considering further specialised training for staff at licensed venues around sexual harassment. Government will be consulting with advocacy groups and key stakeholders for the next update to the RSA handbook, on inclusion of

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NEW HOTEL SCHOOL TO STRENGTHEN TOURISM AND HOSPITALITY WORKFORCE

A new hotel school has been launched to address the national demand for a stronger tourism and hospitality workforce. Tasmania’s Visitor Experience Training (VXT) had its new hotel school launched by Jeremy Rockliff, the Premier and Minister for Tourism and Hospitality last week. Established on a $1 million grant from the Tasmanian government, VXT is

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NEW PROGRAM TACKLES SEXUAL HARASSMENT IN HOTELS

Better equipping hospitality staff to recognise and respond to sexual harassment, a new bystander intervention program was launched yesterday by the Australian Hotels Association. According to the Australian Bureau of Statistics, in 2021-2022 around 1.7 million Australian adults, comprised of about 1.3 million women and almost 500,000 men, experienced sexual harassment. Of these experiences, an

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CULTURAL AND SOCIAL SENSITIVITY IN HOSPITALITY

Hospitality is not just about providing comfortable accommodations and delicious meals; it’s about creating welcoming and inclusive experiences for people from all walks of life. In today’s diverse and interconnected world, cultural and social sensitivity in the hospitality industry is vital. It involves understanding and respecting the unique customs, traditions, and social norms of various

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WSET HEADS INTO BEER

The world’s largest provider of drinks education, WSET Global, is launching two new qualifications – in beer. WSET (Wine & Spirit Education Trust), associated with education on wine, spirits and more recently sake, is providing the Level 1 and Level 2 Awards in Beer, from February 2024. The courses are to be initially launched both

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FREE HOSPITALITY DIPLOMA COURSES THROUGH TAFE AND UNI

Further to our recent article on hospitality training and the partnership between TAFE NSW and the University of Newcastle, TAFE is going further to address the critical labour shortages within the hospitality, events and tourism sectors. Similar to its long-standing partnership with the University of Wollongong, TAFE NSW Hamilton is offering fee-free Advanced Diploma courses

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HOSPITALITY TRAINING FAST-TRACKED FOR THE FUTURE

The University of Newcastle is set to address the skills gap across the hospitality and tourism industries this month by partnering with industry and vocational education institutions to provide a unique training opportunity. Across Australia, unfulfilled positions across hospitality, tourism and events currently stand at 423,500, and with these industries currently experiencing growth this opportunity

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