MINIMUM WAGE INCREASE AMID A STAFF CRISIS

The Fair Work Commission announced an increase to the minimum wage from 1 July, with some reprieve for hospitality, but ALH is one group implementing early amid staffing stresses. Last week the FWC outlined the upcoming rise in the minimum

FREE HOSPITALITY TRAINING FOR NEW WORKERS

The NSW government has announced free training on in-demand skills, aiming to get more workers ready for a “bumper winter” tourism and hospitality season. The NSW Government’s Winter Skills program is delivering more than 1,500 fee-free training courses, preparing people

LEWIS LAND GROUP CELEBRATE STAFF AT AWARDS NIGHT

Amid the ongoing struggle for workers, Lewis Land Group last week celebrated the staff of their three big venues, at the organisation’s very first awards ceremony. Staff members from The Fiddler and the Camden Valley Inn joined 41 of their

MANTLE GROUP FALLS FOUL OF FAIR WORK

Godfrey Mantle’s pub empire has been ordered to repay former staff and stripped of a 23-year-old workplace agreement by the Fair Work Ombudsman. The FWO has been carrying on an investigation into the six Queensland outlets of the Pig ’N’

THE FIDDLER STAFF CAR GIVEAWAY FINDS A WINNER

Highlighting an industry need to combat staffing shortages, multi-state operators Lewis Land Group have given away a brand-new Volkswagen T-Cross to a lucky staff member. The competition was open to all new and existing staff at The Fiddler, offering a

FREE RSA COURSES TO HELP SKILLS SHORTAGE

The New South Wales government is offering 5,000 free Responsible Service of Alcohol (RSA) courses, in recognition of the demand for labour in the hospitality industry. An announcement by Service NSW notes that there are “currently lots of jobs available

WHAT WORKERS WANT IN 2022

A major survey of hospitality workers in Australia has found some striking results, highlighted by more than half unsure about their employment in the coming year. The Feel Good Index and Salary Guide - 2021, conducted by Frontline Recruitment, included

NEW VISA REG’S HELP STAFF CRISIS AS NSW EASES COVID RULES

The Federal Government has announced key changes to international border arrangements and working visas, as New South Wales further eases restrictions. This week brought news that Federal rules on Australia’s borders change from 1 December, welcoming back international students, skilled

TAMING THE PROBLEM PATRON: THE CUSTOMER WHISPERER

Hospitality businesses around Australia and around the world are reporting challenges dealing with pandemic-fatigued customers, and staff need to know what to do with them. The environment of customer service has changed for a lot of workers since hospitality and

LEWIS GIVING AWAY NEW CARS TO ATTRACT STAFF

Lewis Land Group is pushing the limits of the staff crisis bandwagon, giving away two brand new cars to hard-working staff at its supersize venues The Fiddler and Camden Valley Inn. On offer is a new Volkswagon T Cross with