WHAT WORKERS WANT IN 2022

A major survey of hospitality workers in Australia has found some striking results, highlighted by more than half unsure about their employment in the coming year. The Feel Good Index and Salary Guide - 2021, conducted by Frontline Recruitment, included

NEW VISA REG’S HELP STAFF CRISIS AS NSW EASES COVID RULES

The Federal Government has announced key changes to international border arrangements and working visas, as New South Wales further eases restrictions. This week brought news that Federal rules on Australia’s borders change from 1 December, welcoming back international students, skilled

TAMING THE PROBLEM PATRON: THE CUSTOMER WHISPERER

Hospitality businesses around Australia and around the world are reporting challenges dealing with pandemic-fatigued customers, and staff need to know what to do with them. The environment of customer service has changed for a lot of workers since hospitality and

LEWIS GIVING AWAY NEW CARS TO ATTRACT STAFF

Lewis Land Group is pushing the limits of the staff crisis bandwagon, giving away two brand new cars to hard-working staff at its supersize venues The Fiddler and Camden Valley Inn. On offer is a new Volkswagon T Cross with

TRAINING ‘RAISING THE BAR’ TO ATTRACT HOSPITALITY STAFF

Tackling aspects of Australia’s hospitality staff shortage, new initiatives from Diageo and Barcats bring some hope for beleaguered employers. In 2020, Diageo Australia pledged $11.5 million to the Down Under instalment of its ‘Raising the Bar’ initiative to support venues,

HOTEL STAFF SHORTAGE MEETS LOW UNEMPLOYMENT

Faced with a pending summer of pent-up demand and falling unemployment figures, pubs around the country are working to find workers in the great hospitality staff crisis. Anticipating extraordinary demand over the warmer months, Australian Venue Co has launched an

HUNT GETS AHEAD WITH EMPLOYEE ASSISTANCE PROGRAM

Stephen Hunt has produced a video explaining the benefits of his group’s Employee Assistance Program for workers and the venue. In his role as managing director of Hunt Hospitality International, Stephen Hunt periodically presents informative updates on the workings and

UK FREE TRADE AGREEMENT BOON FOR HOSPITALITY

A newly negotiated Free Trade Agreement with the United Kingdom could be good news for the struggling hospitality sector, and pave the way for a return to trade relations between the nations.  Australian Prime Minister Scott Morrison was in Cornwall

MERIVALE FAST-TRACKING CHEF APPRENTICESHIPS

Industry trailblazer Merivale has announced the return of its innovative Chef Apprenticeship School to address the critical skills shortage in commercial kitchens, led by celebrated chef Peter Doyle. The programme – designed to inspire, guide and mentor the next generation