THE FIDDLER STAFF CAR GIVEAWAY FINDS A WINNER

Highlighting an industry need to combat staffing shortages, multi-state operators Lewis Land Group have given away a brand-new Volkswagen T-Cross to a lucky staff member. The competition was open to all new and existing staff at The Fiddler, offering a

FREE RSA COURSES TO HELP SKILLS SHORTAGE

The New South Wales government is offering 5,000 free Responsible Service of Alcohol (RSA) courses, in recognition of the demand for labour in the hospitality industry. An announcement by Service NSW notes that there are “currently lots of jobs available

WHAT WORKERS WANT IN 2022

A major survey of hospitality workers in Australia has found some striking results, highlighted by more than half unsure about their employment in the coming year. The Feel Good Index and Salary Guide - 2021, conducted by Frontline Recruitment, included

NEW VISA REG’S HELP STAFF CRISIS AS NSW EASES COVID RULES

The Federal Government has announced key changes to international border arrangements and working visas, as New South Wales further eases restrictions. This week brought news that Federal rules on Australia’s borders change from 1 December, welcoming back international students, skilled

TAMING THE PROBLEM PATRON: THE CUSTOMER WHISPERER

Hospitality businesses around Australia and around the world are reporting challenges dealing with pandemic-fatigued customers, and staff need to know what to do with them. The environment of customer service has changed for a lot of workers since hospitality and

LEWIS GIVING AWAY NEW CARS TO ATTRACT STAFF

Lewis Land Group is pushing the limits of the staff crisis bandwagon, giving away two brand new cars to hard-working staff at its supersize venues The Fiddler and Camden Valley Inn. On offer is a new Volkswagon T Cross with

TRAINING ‘RAISING THE BAR’ TO ATTRACT HOSPITALITY STAFF

Tackling aspects of Australia’s hospitality staff shortage, new initiatives from Diageo and Barcats bring some hope for beleaguered employers. In 2020, Diageo Australia pledged $11.5 million to the Down Under instalment of its ‘Raising the Bar’ initiative to support venues,

HOTEL STAFF SHORTAGE MEETS LOW UNEMPLOYMENT

Faced with a pending summer of pent-up demand and falling unemployment figures, pubs around the country are working to find workers in the great hospitality staff crisis. Anticipating extraordinary demand over the warmer months, Australian Venue Co has launched an

HUNT GETS AHEAD WITH EMPLOYEE ASSISTANCE PROGRAM

Stephen Hunt has produced a video explaining the benefits of his group’s Employee Assistance Program for workers and the venue. In his role as managing director of Hunt Hospitality International, Stephen Hunt periodically presents informative updates on the workings and