Hospitality is not just about providing comfortable accommodations and delicious meals; it’s about creating welcoming and inclusive experiences for people from all walks of life. In today’s diverse and interconnected world, cultural and social sensitivity in the hospitality industry is vital. It involves understanding and respecting the unique customs, traditions, and social norms of various […]
Amendments to the Federal Government’s ‘Closing the Loopholes’ industrial relations bill have been welcomed by industry as providing greater certainty for legions of casual workers and their employers. The Australian Hotels Association (AHA) voiced concerns with the original Bill, posing that some workers were happy with being casuals but that employers would no longer be
INDUSTRIAL RELATIONS BILL AMENDMENTS PRAISED AS ‘GREATER CERTAINTY’ Read More »
The world’s largest provider of drinks education, WSET Global, is launching two new qualifications – in beer. WSET (Wine & Spirit Education Trust), associated with education on wine, spirits and more recently sake, is providing the Level 1 and Level 2 Awards in Beer, from February 2024. The courses are to be initially launched both
Hiring staff to cover peak periods such as the upcoming summer season can be a daunting task, but there is help available. Follow this process to manage the hiring process more easily. Getting a bird’s eye view As there are a lot of considerations when hiring, it’s vital to first fully understand all legal obligations,
Latest research finds Australians have upped their commitment to supporting local businesses and workers, with gratuities increasing despite the ongoing economic pressures. The rising cost of living has not dulled consumer confidence in hospitality, as the latest Tipping Trends Report by Zeller reveals significant increases in both the average value and frequency of tips. The
Societal norms and the labour market are evolving rapidly, and it’s more important than ever for hospitality businesses – on the public coalface – to embrace diversity and inclusivity. The terms Diversity and Inclusion (D&I) are really two different concepts often used interchangeably. Diversity takes into account the range of human differences, such as age,
A decision by the Fair Work Commission (FWC) came into effect this month increasing the pay for minimum wage and award staff, putting further strain on the hospitality industry. From 1 July the rate for minimum wage workers increased by 8.6 per cent, and award workers by 5.75 per cent. It is seen as particularly
The Albanese government’s assessment and reform of Australia’s migration system is heralded to strip red tap and greatly reduce delays to skilled workers being granted permanent residency. Late last week at the National Press Club, home affairs minister Clare O’Neil presented the Federal Government’s 190-page review of the migration system, focused on skilled labour needs.
The fight for suitable employees in hospitality shows little signs of slowing, according to a recent industry survey commissioned by the Frontline network. The survey revealed that, while the majority of workers have considered leaving their position in the last year, most have chosen to remain where they are due to economic uncertainty and job
Further to our recent article on hospitality training and the partnership between TAFE NSW and the University of Newcastle, TAFE is going further to address the critical labour shortages within the hospitality, events and tourism sectors. Similar to its long-standing partnership with the University of Wollongong, TAFE NSW Hamilton is offering fee-free Advanced Diploma courses
FREE HOSPITALITY DIPLOMA COURSES THROUGH TAFE AND UNI Read More »
A product of The Information Collective
ACN. 603 201 109
ABN. 21 603 201 109
