RESEARCH FINDS TIPPING SEEN AS ‘UN-AUSTRALIAN’

New research has focused on how Aussies feel about US-style tipping in venues, finding most not embracing the concept, saying it has “no place” in Australia. The survey by Pureprofile was commissioned by Money.com.au, garnering a nationally representative sample of

WHAT SETS AUSTRALIAN PUBS APART FROM THE REST

There’s something uniquely special about Australian pubs. Whether you’re in the heart of Sydney, a coastal town in Queensland or a tiny outback community, pubs here in Australia have a charm and character all their own.  They’re more than just

WINNING OVER THE NEW AUSSIE CUSTOMER

New research finds diners are being more “intentional” about how they spend, with 40 per cent of venues finding guests opting for lower-priced items – yet overall activity is trending upward. In light of Australians in 2024 dining out eight

NEW REPORT REVEALS FACTORS DIMMING NSW NIGHTLIFE

New South Wales’ Night Time Industries Association (NTIA) released its latest Night-Time Economy Insights Report this week, highlighting the urgent need for the cost of doing business to ease. The report shows two main factors contributing to NSW patrons reducing

INDUSTRY GIANT PREDICTS REVENUE SURGE

According to research from global table management system ResDiary, the latest data shows an expected increase in revenue this year, with an average of 20 per cent expected across three quarters of all owners and operators. ResDiary’s Beyond the Booking:

AI ON TAP: POURING EFFICIENCY INTO AUSSIE PUBS

According to recent research conducted by SevenRooms, AI is being used for several purposes in 85 per cent of Australian pubs and other venues. AI is utilised across areas such as pricing, customer engagement, inventory management, staff training, menus and

ECONOMIC WOES THREATEN AUSSIE TRADITION OF A SHOUT

Recent research has shown that the time-honoured Aussie tradition of buying a round has declined, most likely due to a combination of a change in drinking habits, changes in technology and of course cost of living pressures. The National Australia

TAVERN SHUT DOWN AFTER WOMAN FOUND IN THE ROOF

A pub in Brisbane was forced to close during peak hours last Friday night, after it was discovered a woman was stuck in the roof. Around 4:30pm emergency services were called to the Albany Creek Tavern, in Albany Creek, where

MULTICHANNEL OPTIMISING FOR PEAK PERFORMANCE

The summer period and warmer days ahead present another opportunity for pubs, but without optimising and integrating revenue channels the venue might be losing business to one that does, says POS provider Lightspeed. “While it's safe to assume pubs might