INDUSTRY GIANT PREDICTS REVENUE SURGE

According to research from global table management system ResDiary, the latest data shows an expected increase in revenue this year, with an average of 20 per cent expected across three quarters of all owners and operators. ResDiary’s Beyond the Booking:

PUBS AS SUSTAINABILITY LEADERS

The Australian hospitality industry is well positioned to become a leader in environmental sustainability, and a new guide helps pubs achieve this. Developed by the Australian Hotels Association South Australia (AHA|SA) and the state government’s Green Industries SA as well

RUOK? ADDRESSES HOSPITALITY MENTAL HEALTH CHALLENGES

Mental health issues in the hospitality industry have been an ongoing issue for many years, and with recent events ranging from the pandemic to economic changes, it has continued to be a cause for concern. The economic cost for Australian

WHY HOSPITALITY SHOULD CARE ABOUT ARTIFICIAL INTELLIGENCE

Our previous story on artificial intelligence’s role in hospitality looked at the benefits and challenges of using AI, including training, ethics and standards. This article focuses on the importance of governance and strategies, policies and regulations and how these will

SHOULD HOSPITALITY CARE ABOUT ARTIFICIAL INTELLIGENCE

The World Travel and Tourism Council (WTTC) recently published research on artificial intelligence and possible considerations for the hospitality industry. Artificial Intelligence (AI) is the process where computer programs learn, reason, and apply logic to tackle problems. AI is instrumental

HOSPITALITY LEADING THE WAY IN FEMALE AND YOUTH EMPLOYMENT

The global travel and tourism sector is increasingly providing women and young people employment opportunities, according to new research published by the World Travel & Tourism Council (WTTC). Initiated by Saudi Arabia’s Ministry of Tourism and together with the Sustainable

HOSPITALITY BACK ON ITS FEET AS BACKPACKERS RETURN

Backpackers are hiking their way back to Australia, bringing with them life for the hospitality industry. Department of Home Affairs data shows that during the peak of COVID across the financial year 2020-2021, working holiday maker visas had plummeted to

PUBS ARE HOT TARGETS FOR CYBER CRIME

Cyber crime is a growing concern around the world, with malicious cyber activity a genuine risk to Australian businesses. By global standards, Australia is a wealthy country, making it a target for hackers. Australia is consistently ranked in the top

CELLAR MANAGEMENT – EXPERT BEST PRACTICE

According to educational institutions such as TAFE in Australia and CDP in the UK, cellar management is a critical aspect of hospitality that plays a pivotal role in ensuring the success of any establishment, be it a club, pub, hotel