A major survey of hospitality workers in Australia has found some striking results, highlighted by more than half unsure about their employment in the coming year. The Feel Good Index and Salary Guide – 2021, conducted by Frontline Recruitment, included more than 1000 candidates, tracking both salaries (below) and what is most important to workers […]
The Federal Government has announced key changes to international border arrangements and working visas, as New South Wales further eases restrictions. This week brought news that Federal rules on Australia’s borders change from 1 December, welcoming back international students, skilled migrants and pertinently, working holiday visas. (Full list of eligible visas) It is estimated there
NEW VISA REG’S HELP STAFF CRISIS AS NSW EASES COVID RULES Read More »
Hospitality businesses around Australia and around the world are reporting challenges dealing with pandemic-fatigued customers, and staff need to know what to do with them. The environment of customer service has changed for a lot of workers since hospitality and retail reopened. Many employees have been confronted with customers losing patience in stores and venues,
TAMING THE PROBLEM PATRON: THE CUSTOMER WHISPERER Read More »
Lewis Land Group is pushing the limits of the staff crisis bandwagon, giving away two brand new cars to hard-working staff at its supersize venues The Fiddler and Camden Valley Inn. On offer is a new Volkswagon T Cross with 3 years’ servicing, valued at $35k, at both pubs. The competition is open to both
Tackling aspects of Australia’s hospitality staff shortage, new initiatives from Diageo and Barcats bring some hope for beleaguered employers. In 2020, Diageo Australia pledged $11.5 million to the Down Under instalment of its ‘Raising the Bar’ initiative to support venues, with its iconic Aussie brand Bundaberg Rum as ambassador. Furthering the program, Diageo has now
TRAINING ‘RAISING THE BAR’ TO ATTRACT HOSPITALITY STAFF Read More »
Faced with a pending summer of pent-up demand and falling unemployment figures, pubs around the country are working to find workers in the great hospitality staff crisis. Anticipating extraordinary demand over the warmer months, Australian Venue Co has launched an ambitious new recruitment drive to fill 500 jobs. AVC is targeting Australians abroad who want
Pubs and hotels have been granted powers to put senior permanent staff onto one single higher rate, without complex penalty rates, in a move expected to make the system simpler for smaller operators. Following an industry proposal to introduce so-called “loaded rates”, pubs can now pay key full-time staff award wages at a higher rate,
NEW PUB PAY RATES SCHEME TO BE ‘BIG HELP’ TO SMALLER OPERATORS Read More »
Stephen Hunt has produced a video explaining the benefits of his group’s Employee Assistance Program for workers and the venue. In his role as managing director of Hunt Hospitality International, Stephen Hunt periodically presents informative updates on the workings and processes of the group. This recently brought a short video (below) on a program Hunt
HUNT GETS AHEAD WITH EMPLOYEE ASSISTANCE PROGRAM Read More »
A newly negotiated Free Trade Agreement with the United Kingdom could be good news for the struggling hospitality sector, and pave the way for a return to trade relations between the nations. Australian Prime Minister Scott Morrison was in Cornwall over the weekend, as an invited guest of the G7 summit. The PM and UK
Industry trailblazer Merivale has announced the return of its innovative Chef Apprenticeship School to address the critical skills shortage in commercial kitchens, led by celebrated chef Peter Doyle. The programme – designed to inspire, guide and mentor the next generation of chefs – balances theory, practice and hands-on experience, including invaluable one-on-one attention from Doyle,
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