While employers typically put most of their efforts into drawing and retaining younger employees, there is another group of potential staff that are often overlooked: baby boomers. Employing staff aged around 60 and over can offer a surprising number of benefits to employers. Based on independent research conducted by Nature for Seek and published late […]
Pubs are seeking new ways to attract customers and increase their profits. One such strategy is to integrate casino-style gaming as their main attraction. Even though gaming machines and sports betting have long been part of many Australian pubs, they are now focusing more on live, interactive, casino-style games such as blackjack and poker. These
TRAINING STAFF IN CASINO-STYLE GAMING: ENHANCING SERVICE, ENGAGEMENT AND REVENUE Read More »
TAFE NSW is rolling out its ‘Have Your Say Survey 2025’ – to gather the thoughts of the people, with the goal of better understanding local needs and aspirations. The survey is available to all people in NSW, asking questions as to whether the training, support services and facilities at TAFE meet the needs of
The Fair Work Ombudsman has issued fines and penalties totalling over $100K to the operators of Hotel Frangos and a café for underpayment of more than $320K to nearly 100 staff. The case came to light in mid-2023, when the FWO accused Louise Maree Melotte and her husband Travis Francis Melotte of owing hundreds of thousands
This month a new venture between hospitality organisations and business peak industry bodies in New South Wales has unveiled a new website, RespectInHospitality. The free site provides valuable resources along with training and templates for use by hospitality businesses so they can improve their systems and processes as well as keep on top of their
RESPECT IN HOSPITALITY: NSW RAISES THE BAR FOR INDUSTRY STANDARDS Read More »
After the recent successful update to Liquor & Gaming NSW’s Responsible Service of Alcohol (RSA) training handbook, the NSW Government is now considering further specialised training for staff at licensed venues around sexual harassment. Government will be consulting with advocacy groups and key stakeholders for the next update to the RSA handbook, on inclusion of
The Fair Work Ombudsman recently released further information on employees’ right to disconnect, where changes to workers’ rights will begin to come into effect from next week. From Monday 26 August 2024, outside of working hours, employees will have the right to refuse contact from their employer or a third-party contact. Eligible employees employed by
RIGHT TO DISCONNECT – WHAT EMPLOYERS NEED TO KNOW Read More »
A new hotel school has been launched to address the national demand for a stronger tourism and hospitality workforce. Tasmania’s Visitor Experience Training (VXT) had its new hotel school launched by Jeremy Rockliff, the Premier and Minister for Tourism and Hospitality last week. Established on a $1 million grant from the Tasmanian government, VXT is
NEW HOTEL SCHOOL TO STRENGTHEN TOURISM AND HOSPITALITY WORKFORCE Read More »
Better equipping hospitality staff to recognise and respond to sexual harassment, a new bystander intervention program was launched yesterday by the Australian Hotels Association. According to the Australian Bureau of Statistics, in 2021-2022 around 1.7 million Australian adults, comprised of about 1.3 million women and almost 500,000 men, experienced sexual harassment. Of these experiences, an
Mental health issues in the hospitality industry have been an ongoing issue for many years, and with recent events ranging from the pandemic to economic changes, it has continued to be a cause for concern. The economic cost for Australian businesses as a whole is immense, with the Australian Government’s Productivity Commission reporting in 2020
RUOK? ADDRESSES HOSPITALITY MENTAL HEALTH CHALLENGES Read More »
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