This month a new venture between hospitality organisations and business peak industry bodies in New South Wales has unveiled a new website, RespectInHospitality. The free site provides valuable resources along with training and templates for use by hospitality businesses so they can improve their systems and processes as well as keep on top of their […]
RESPECT IN HOSPITALITY: NSW RAISES THE BAR FOR INDUSTRY STANDARDS Read More »
After the recent successful update to Liquor & Gaming NSW’s Responsible Service of Alcohol (RSA) training handbook, the NSW Government is now considering further specialised training for staff at licensed venues around sexual harassment. Government will be consulting with advocacy groups and key stakeholders for the next update to the RSA handbook, on inclusion of
The Fair Work Ombudsman recently released further information on employees’ right to disconnect, where changes to workers’ rights will begin to come into effect from next week. From Monday 26 August 2024, outside of working hours, employees will have the right to refuse contact from their employer or a third-party contact. Eligible employees employed by
RIGHT TO DISCONNECT – WHAT EMPLOYERS NEED TO KNOW Read More »
A new hotel school has been launched to address the national demand for a stronger tourism and hospitality workforce. Tasmania’s Visitor Experience Training (VXT) had its new hotel school launched by Jeremy Rockliff, the Premier and Minister for Tourism and Hospitality last week. Established on a $1 million grant from the Tasmanian government, VXT is
NEW HOTEL SCHOOL TO STRENGTHEN TOURISM AND HOSPITALITY WORKFORCE Read More »
Better equipping hospitality staff to recognise and respond to sexual harassment, a new bystander intervention program was launched yesterday by the Australian Hotels Association. According to the Australian Bureau of Statistics, in 2021-2022 around 1.7 million Australian adults, comprised of about 1.3 million women and almost 500,000 men, experienced sexual harassment. Of these experiences, an
Mental health issues in the hospitality industry have been an ongoing issue for many years, and with recent events ranging from the pandemic to economic changes, it has continued to be a cause for concern. The economic cost for Australian businesses as a whole is immense, with the Australian Government’s Productivity Commission reporting in 2020
RUOK? ADDRESSES HOSPITALITY MENTAL HEALTH CHALLENGES Read More »
A chef of Highfields Tavern is suing Australian Leisure & Hospitality for compensation over a claim he slipped on ice in the freezer and seriously injured his shoulder. Larry Owen McPaul alleges the pub’s owner, ALH Group, failed in its duty to maintain a safe work environment, and to take reasonable steps to avoid exposing
The Fair Work Commission has announced its decision, and minimum wage and award wages will increase in Australia by 3.75 per cent, from 1 July, Australia’s economic outlook is improving, but challenges remain. After considering a range of factors, the FWC has increased the national minimum wage to $24.10 per hour. For a full-time, 38-hour
TAFE has announced it is providing the NSW government’s Advanced Responsible Conduct of Gambling short course, to lift the abilities of professionals in gaming rooms, through knowledge, practical skills and confidence. The government stipulates that the ARCG training reflects the increased risk of gambling harm that gaming machines represent, and the topic has received considerable
Queensland police are investigating an incident outside the Arcadia Village Hotel where a worker was struck by a vehicle, while attempting to stop the intoxicated driver from driving. The incident unfolded around 10pm on Thursday night, with an employee hit and injured outside the 134-year-old pub on Magnetic Island. The staffer believed the man driving
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