CHEERS TO BEING A GOOD NEIGHBOUR

For pubs, building positive relationships with neighbours is vital. Liquor Control Victoria (LCV) says that keeping in touch, with open and respectful communication, can prevent issues before they escalate. Listening to concerns, taking complaints seriously and responding quickly can deescalate

CALL FOR VIC PUBS TO HELP SHAPE HOSPITALITY’S FUTURE

All Victorian hospitality venues are being called upon to assist the Australian Hotels Association (Vic) (AHA Vic) in its new statewide patron survey. The first of its kind, ‘The Great Victorian Pub Survey’ will help Victorian pubs better understand their

TOP REASONS TO VISIT THE PUB: RESEARCH

Consumer research out of the UK has homed in on the key factors people believe make for a great pub experience, offering insights for operators looking to increase stays and spend. The research identified distinct features that are seen as

AVC ROCK THE FLEET

Australian Venue Co has made the controversial decision to not do Australia Day celebrations at all of its 200-odd pubs around the country, and nationalistic pundits are not impressed. Australia Day on 26 January is commemoration of the day that

NIMBYS TUT-TUT AT TOTTI’S

Having witnessed their historic local the 3 Weeds blossom again, residents of Rozelle are now complaining about the success and popularity of the Merivale-reinvented pub on the insular peninsula. Long known as the Rose Shamrock & Thistle Hotel, the beloved

DA MAY MEAN CURTAINS FOR ANOTHER MUSIC VENUE

On the heels of the loss of Melbourne pub The Bendigo Hotel, beloved Adelaide rock venue the Crown & Anchor’s future is in now doubt after a Singapore-based developer lodged plans for a partial demolition and adaptive reuse of the

COUNCIL ORDERS DEMOLISHED CROOKED HOUSE BE REBUILT

The twisted tale of the arson and demolition of Britain’s ‘wonkiest pub’ last year has taken another twist, with the owners ordered to rebuild it back to how it was. Originally constructed in 1765 as a farmhouse, the structure had

WOOLSHED SLAPPED FOR BRA-BASED DRINKS PROMO

A popular Adelaide hotel has been shamed and issued breaches over a promotion offering free drinks to women in exchange for their bras. The nightclub of the Woolshed on Hindley St began promotion in June of an event dubbed ‘Hang

CAMDEN VALLEY INN’S NEW MENU – FED ON FEEDBACK

The landmark Camden Valley Inn has unveiled a new menu that was completely curated by customer feedback. The chef and marketing departments sent out a survey to members of the beloved south-western Sydney pub, aiming to understand the changing needs

AVC PAYING CUSTOMERS TO SUP IN SECRET

Australian Venue Co is recruiting a small army of pub-goers to join their Secret Sipper Club, tasked with visiting venues across the country and getting paid to mystery shop. The Secret Sipper mission is simple: visit assigned AVC pubs and