Business

INSURANCE BURDEN BENEFITING FROM PROACTIVE RISK MANAGEMENT

The years since the pandemic have been some of the toughest on record for insurance markets, particularly in hospitality, and rising economic pressures have forced greater attention on managing the cost of insurance. GSA’s Charles Galayini says providers are responding to operators with a greater focus on ongoing operational exposures, which provides an opportunity for […]

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BELEAGUERED BENDIGO: SIGN OF THE TIMES

Hospitality operators are feeling the pinch like never before, seeing insolvencies surpassing pre-COVID levels and climbing, and more publicans giving up the game claiming post-pandemic burn out. After its record lockdowns, Victorians were dealt another blow with the cancellation of the state hosting the Commonwealth Games, due in 2026. The lawn bowls component was set

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WHY HOSPITALITY SHOULD CARE ABOUT ARTIFICIAL INTELLIGENCE

Our previous story on artificial intelligence’s role in hospitality looked at the benefits and challenges of using AI, including training, ethics and standards. This article focuses on the importance of governance and strategies, policies and regulations and how these will affect the hospitality industry in Australia. As AI systems advance, it’s crucial that they remain

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SHOULD HOSPITALITY CARE ABOUT ARTIFICIAL INTELLIGENCE

The World Travel and Tourism Council (WTTC) recently published research on artificial intelligence and possible considerations for the hospitality industry. Artificial Intelligence (AI) is the process where computer programs learn, reason, and apply logic to tackle problems. AI is instrumental in understanding data and simulating cognitive functions, relying on both data and algorithms (a set

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HOW TO DETECT COUNTERFEIT BANKNOTES

Increased detection of fraudulent money has prompted government to issue a warning to venues handling cash, to protect against financial losses and minimise criminal influence. Counterfeit notes are a serious issue where use of banknotes is prevalent, particularly for hotels with gaming, including wagering, Keno and lotteries products. The Victorian Gambling and Casino Control Commission

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