US-STYLE TIPPING TESTS AUSSIE PATRON PATIENCE

Tipping prompts are becoming increasingly common across Australian venues, but as US-style tipping culture creeps in, questions are being raised about where the money actually goes. The issue came to light after a post in an Australian bartenders’ Facebook group

THE VALUE HIDDEN IN FOOD WASTE

Food waste is costing Australian hospitality businesses thousands of dollars each year, but the full extent of the problem often remains hidden in the bins out the back. For Sydney pub and brewery operator Karl Riseborough, the scale of the

ALH’S BURLEIGH HEADS HOTEL GETS A $3.5M REFRESH

Burleigh Heads Hotel unveiled a $3.5 million makeover last month, bringing a fresh new look and elevated beachfront experience to one of the Gold Coast’s most iconic local pubs. The major redevelopment includes a revitalised sports bar and bistro, alongside

L&GNSW CRACKS DOWN ON GAMING SHUTDOWN BREACHES

Liquor & Gaming NSW (L&GNSW) has stepped up its crackdown on venues breaching mandatory gaming machine shutdown rules, with an intelligence-led compliance operation resulting in fines, cautions and further regulatory action. Under NSW gaming reforms in 2025, gaming machines must

AHA CAMPAIGN HIGHLIGHTS WORKFORCE RISKS

The Australian Hotels Association (AHA) is using social media to put the spotlight on how changes to migration policy could reshape Australia’s workforce, with its striking new ad (below) envisioning what life could be like for ordinary Australians if major

DISTRICT-WIDE BANS CLOSE THE NET ON TROUBLEMAKERS

Pubs and clubs across the mid-north coast are strengthening their defences against anti-social behaviour, with a new district-wide barring policy making it harder for problem patrons to move between venues after being kicked out. The Hastings, Macleay and Nambucca Liquor

PAYMENT REFORMS LEAVE VENUES PICKING UP THE BILL

Australia's pubs and clubs are facing another cost-of-doing-business challenge following the removal of card payment surcharges, with concerns that promised savings for consumers could instead mean higher prices, new ordering fees and further pressure on venue margins. The changes, effective

HOSPITALITY’S FUTURE ON SHOW AT HOSPOFUTURE EXPO 2026

Victorian hospitality operators will have a chance to step away from the floor and get a closer look at what is shaping the future of the industry when HospoFuture Expo returns to the Melbourne Cricket Ground on Tuesday, 20 October,

MELBOURNE CBD SPENDING SHIFTS TOWARD HOSPITALITY

Melbourne’s CBD is becoming increasingly driven by hospitality, with pubs, cafés and restaurants taking a larger share of consumer spending despite an overall decline in physical retail and hospitality activity. New analysis from data and technology company Experian found that