A hotel on the Gold Coast has come under fire for a seniors’ meal deal promotion, accused of “luring” elderly patrons by offering a free poker machine voucher.
Last week the story emerged highlighting a promotion being run on the Coolangatta Hotel’s online menu and restaurant page and onsite at the venue, outlining a seniors’ special offering diners a “complimentary pokies voucher with every meal”.
The Gold Coast Bulletin quoted a patron, who declined to be named, as the source of the concern that led to the article.
Queensland’s voluntary responsible gambling code of practice recommends advertising and promotions are delivered in a responsible manner, with consideration given to the potential for impact on people who might be adversely affected by gambling.
It also states that advertising or promotions should not be directed at minors or vulnerable or disadvantaged groups – in this case supposedly the seniors drawn in by the offer of a cheap lunch.
While the code is voluntary, the Hotel has since removed the promotions from its website.
The Bulletin quoted lawyer Bill Potts suggesting the promotion was “borderline” and a spokeswoman for support service Relationships Australia Queensland (RAQ), who cited gambling as having significant community impact.
“All venues should ensure they are not encouraging patrons to gamble more than they can afford,” she said.
