HARD-EARNED WA AWARDS FOR EXCELLENCE

In Awards by Clyde Mooney

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The illustrious Awards for Excellence for the AHA WA were held on Monday night, crowning the latest stand-outs in the big State of hospitality.

As a State without gaming, Western Australian venues have to work harder than the rest of the country to attract patrons and compete in a shifting and remote environment of leisure-seekers and regulatory barriers.

Hotels, pubs, bars, restaurants and tourism venues were recognised for “hard work, innovation and outstanding service” across 42 categories at the gala function at Crown Perth.

The Hotel star of this year’s Awards was the Settlers Tavern, in Margaret River, owned and operated by Rob and Karen Gough for the past 14 years.

Rob originates from the US, growing up in California, and learned of the WA region through the wine industry.

The couple have introduced plenty of influences from the States, such as the BBQ pit and American-style cooking, and dedication to live music, hosting around 240 gigs each year. They also brew their own hop-driven can-conditioned craft ale, reminiscent of the other West Coast.

But they have also embraced their locale, and done their part to incorporate local strengths in the offering, with over 500 wines from around the world on their list to satisfy the hordes of wine tourists that visit Margaret River.

This has not gone unnoticed, Settlers the previous recipient of Gourmet Traveller’s People’s Choice Wine List accolade, and later inducted into the publication’s Hall of Fame for the Best Wine List in Australia.

Back in 2007 it was awarded Best Live Music Venue at the State and National AHA Awards, and in 2016 inducted into the AHA WA Hall of Fame in this category.

This year reflects some ongoing changes at Settlers; while the Wine List won (again) it was supported by accolades in Pub Dining, beating 16 other finalists, Workforce Development, and overall Best Regional Hospitality Venue.

Rob & Karen Gough (right)

“I think we did bring a little bit of the US with us,” offers Rob, who believes no-one ends up in Margaret River by accident and now considers himself a local.

“Once a decade has passed and you pretty much establish what you do, the real challenge and way forward is developing a really great staff culture.

“That’s where the workforce development comes into it. That’s what we’re really focused on now with our crew. We do a tremendous amount of training, working with the AHA, working with Eldred Hospitality training in Melbourne.

“It’s a huge commitment, but at the end of the day if you do have a strong team and a strong culture that’s what leads to doing well in other areas.”

AHA WA CEO Bradley Woods praised all Award recipients, and their investments of time and money into one of the State’s most valuable resources.

“WA’s hospitality leaders and employees who attended the gala ball all know what it means to work hard, to put in long hours and to go above and beyond delivering first-class food and beverage, accommodation and service.

“WA’s vibrant hospitality industry is a reality thanks to the courage and entrepreneurship of small to large business owners who have made significant investments in the future of our state.

“The hotel and hospitality industry supports our state not only at a macro level but right down to the grass roots – where businesses support local communities, the economy and jobs.”

 

 

THIS YEAR’S HOTEL HIGHLIGHTS

WA’s Best Community Service Venue

sponsored by St John Ambulance

Winner: Endeavour Tavern, Lancelin

 

WA’s Best Bar Presentation and Service Venue

sponsored by Lion Beer Australia

Winner: The Queens Tavern, Highgate

 

WA’s Best Draught Beer Quality

sponsored by BOC

Winner: Petition Beer Corner at State Buildings, Perth

 

WA’s Best Redeveloped Venue

sponsored by Mal Atwell Billiards & Bingo

Winner: Rose Hotel, Bunbury

Best Redeveloped Venue – Rose Hotel, Bunbury

WA’s Best Boutique Brewery

sponsored by Toxfree

Winner: Colonial Brewing Company, Margaret River

 

Outstanding Commitment to Workforce Development Practices Award

sponsored by FutureNow

Winner: Settlers Tavern, Margaret River

 

WA’s Best Steak Sandwich Award

sponsored by James Squire

Winner: Karalee on Preston, Como

 

WA’s Best Casual Pub Dining – Metropolitan

sponsored by Wattle Facilities Group

Winner: Currambine Bar & Bistro

 

WA’s Best Casual Pub Dining – Regional

sponsored by Buildcor Projects Pty Ltd

Winner: Settlers Tavern, Margaret River

 

WA’s Best Wine List sponsored by Miles from Nowhere

Joint Winners:

Settlers Tavern, Margaret River

Il Lido Italian Canteen, Cottesloe

 

WA’s Best TAB Hotel/PubTAB Venue

sponsored by TAB

Winner: Eaton Tavern

 

WA’s Best Sporting Entertainment Venue

sponsored by FOX SPORTS Venues

Joint Winners:

The Saint George Hotel, Innaloo

Paddington Alehouse, Mount Hawthorn

Best Sporting Entertainment Venue – (L-R) Kym Monteath (Fox Sports), Neil Randall (AHA WA President), Shaun McGann (Saint George Hotel), Jon Randall (Paddington Alehouse)

WA’s Best Live Entertainment Venue

sponsored by APRA AMCOS

Winner: Rosemount Hotel, North Perth

 

WA’s Best Food and Beverage Services Employee

sponsored by Sidekicker

Winner: Ryan Fraser – Greenwood Hotel, Greenwood

 

AHA – HGT Rising Star Award

sponsored by Australian Hotels Association (WA) and Hospitality Group Training

Winner: Mark Bingley – Greenwood Hotel

 

OVERALL AWARDS

WA’s Best Group Venue Operator

sponsored by Kleenheat

Winner: Colonial Leisure Group (Colonial Brewing Co., Print Hall, Raffles Hotel, The Royal on the Waterfront)

 

WA’s Best Regional Hospitality Venue

sponsored by H&L Australia

Winner: Settlers Tavern

 

Perth’s Best Hospitality Venue

sponsored by Furniture Options

Winner: The Marina Mindarie