An upcoming series of webinars will bring together the brains trust of the hotel game, to discuss challenges and share ideas, to better prepare for the future of the industry.
The challenges of running venues and working in hospitality have been exponentiated by widespread lockdowns and continued uncertainty over when venues are open – and for how long.
While the most significant impact is financial, there are several broader issues that also impact the business during this uncertainty:
- Maintaining contact with staff who have been stood down
- What kind of behavioural changes are to be expected from customers
- What does the future of hospitality look like
A range of industry experts have been engaged by business advisory service Quantaco to discuss both the challenges and the opportunities in hospitality, and how to get ready for future success.
Some of the guests appearing over the series of webinars will be: Paul Waterson, CEO of Australian Venue Co; Marcello Colisimo, CEO of Momento Hospitality; Simon Johnston, COO of Feros Group; and Justine Baker, former COO of Solotel now Chair of Night Time Industry Association (NTIA) and a member of the Quantaco Advisory board.
“It’s easy to lose sight that our industry is very resilient and will bounce bank, so taking time now to prepare for that makes a lot of sense,” offers Baker.
Quantaco says it helps hospitality businesses reach potential through smarter operations, performance metrics and risk management, and sees the webinar collaboration as a win-win for all involved.
“At Quantaco we have the benefit of working across the industry,” notes Anthony Sullivan, founder and CEO.
“We were seeing great initiatives happening with several of our clients, which led us to arranging these webinars.
“It’s all about sharing ideas so we can all come back stronger.”
The webinars are free and will cover:
Wednesday, 25 August: How do you keep a team engaged and upskilled during lockdowns?
Wednesday, 1 September: What should we expect of a post-lockdown customer and what do they expect from us?
Wednesday, 8 September: How has COVID impacted the hospitality industry and what does the future look like?
For further information and to reserve a place, for interaction with the event, visit Quantaco Webinar Series.
