Industry

SHOULD HOSPITALITY CARE ABOUT ARTIFICIAL INTELLIGENCE

The World Travel and Tourism Council (WTTC) recently published research on artificial intelligence and possible considerations for the hospitality industry. Artificial Intelligence (AI) is the process where computer programs learn, reason, and apply logic to tackle problems. AI is instrumental in understanding data and simulating cognitive functions, relying on both data and algorithms (a set […]

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WA HOSPITALITY SERVES UP ‘BEST OF THE BEST’

Around 1,100 guests and VIPs gathered last week at Crown Towers Perth to recognise this year’s winners at the Australian Hotels Association WA’s 2023 AHA-Aon Hospitality Awards for Excellence. Ending months of deliberation, finalists narrowed down from 440 nominations vied for 41 awards across five categories, being Employee, Entertainment, Dining, General and Overall. Taking top

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SOUTH AUSTRALIA TOASTS THE TALENT OF 2023

The AHA|SA and hotel industry came together this week to celebrate outstanding facilities, initiatives and hospitality at the state’s 2023 Awards for Excellence. More than 900 people gathered at the Adelaide Entertainment Centre on Tuesday night in celebration of the accomplishments of South Australia’s hotels, hosted by Will Goodings. The awards spanned 42 categories, covering

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PUB INDUSTRY METRICS FOR Q3: REPORT

Hospitality specialist Quantaco has released a report benchmarking industry performance for Q3 and offering insights for Australian pubs. Quantaco is an advisory firm that’s sole focus is on hospitality, employing a curated combination of industry-specific technology and people. This report covers January to March 2023 and is part of a larger annual assessment. Noting limited

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